Privacy Policy

Data protection

This privacy policy relates to the www.linguaphone.co.uk, www.pingusenglish.com, www.linguaphonegroup.com and www.linguaphone-ishop.com websites, as well as other online subscription services from the Linguaphone Group, including uTalk and Daily Services.

We confirm that any personal information which you provide to us and from which we can identify you, will be handled securely and confidentially and in accordance with the Data Protection Act 1998 and other applicable laws. We use your information only for the following purposes outlined in this Privacy Policy statement.

We (and our representatives) may hold your personal details to enable us to process your order or business enquiry and provide after-sales care, and for our assessment and analysis purposes so that we can review and improve this website and its services to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Keeping In Touch With You

If you consent, we will also use your information for marketing and PR purposes to notify you of products, special offers or new business opportunities that may be of interest to you. We may also use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers and potential business partners use our site and issuing our emails for us.

We never make your personal details available to other companies for marketing purposes other than for the marketing of Linguaphone Group branded products and services.

When entering any competitions, prize draws or surveys, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our e-newsletter list to receive notice of promotions, special offers. At any time, you can ask us not to send you future marketing communications. To do this, simply click here and then include the following in the main text:-

  • your full name
  • your postal address, including postcode
  • your email address
  • what methods of communication you no longer want to receive

You may also unsubscribe following the unsubscribe instructions in any marketing communications you receive from us.

Use of Cookies

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time. If you do not accept Cookies you will be unable to use this Website.

Childrenęs privacy

The Linguaphone Group does not sell any products or services to children. We sell products and services for children to parents. If you are under 18 years old, you can purchase our products and services only with the permission of a parent or guardian.

Liability Exclusion Clause

In the course of the further development of our websites and online services and the implementation of further technologies our data protection policies will also change, if necessary. Therefore the Linguaphone Group reserves the right to change these policies at any time, and as such, we recommend that you read through this privacy policy from time to time.

All correct as of 18 February 2009

Where in the World Are We?

Linguaphone Group Licensed Partner Network

Find Out Where

Want to Know More?

To find out more about the Linguaphone Group, contact us at:

Linguaphone Group
Liongate Enterprise Park
80 Morden Road
Mitcham
Surrey CR4 4PH
United Kingdom

Tel: +44 20 8687 6000
Fax: +44 20 8687 6410

Email: info@
linguaphonegroup.com